To use remote desktop on your Mac, simply download TeamViewer from teamviewer.com on both the Mac and the other device, regardless of its operating system. Then select the “Remote Control” tab and enter the Partner ID of the device you would like to connect to.

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  • Best Mac remote access apps. TeamViewer allows unlimited use of the full version of its software for non-commercial purposes. Because of the robust features supported, it’s great for a single.
  • Use this app to remotely control other devices Want to remote into this device? Download the QuickSupport app Remote into another computer, smartphone or tablet, while you are on the road! TeamViewer provides easy, fast and secure remote access and is already used on more than 1 billion devices worldwide. Use cases: - Control computers (Windows, Mac OS, Linux) remotely as if you were.

Use this utility for a one-click install that will allow us to remote access your computer. This process takes only 10 seconds and one click, then we’ll be ready to fix your issue, configure a piece of software or anything else you might need

Allow Remote Control Teamviewer

  1. PC users —> click on this link automaticlly download Windows installer
    run it – it will quickly start to install then vanish and “silently” install OR pop up one or two permissions (just hit yes). When there is no activity you are done
    just notify us and we’re ready to support you
  1. MAC users —> click on this link to automatically download the MAC installer –
    run it – it will quickly start to install then vanish and “silently” install OR pop up one or two permissions (just hit yes). When there is no activity you are done
    just notify us and we’re ready to support you

How To Setup Your MoonRivers/Teamviewer Remote Control Access Software

Need to change your existing teamviewer password?

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Watch 20 second video tutorial here
Or follow along using these instructions:

  • For a PC: in your system tray RIGHT click on the blue teamviewer icon, go to options, security and change your password.
  • For a MAC: click on the blue teamviewer icon, top right of screen near clock, go to preferences and security and change your password.

TeamViewer Remote Control – PC

For existing clients – install this ONCE and we can access whenever you need us

Control
    1. When finished, a 9 digit number will pop-up, save this number.
    2. If the auto-install has completed, you are done with the install! If you are prompted for further any steps/actions use the below information:
      1. Click NEXT
      2. Select BOTH
      3. Accept the license Agreement
  • Need guided help? View screenshots of this process along with instructions
  • When you are asked to set your password, please chose a complex and secure password (at least one capital letter and one number), save this password.
  • If you need to change your password, right click on Teamviewer in system tray near clock > options > security
  • Confirm, YES, or OK all other options
  • Hit NEXT and finish
  • Send the 9 digit Code and your chosen password to: help@moonrivers.com

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Important: We need your 9 digit code and password in order to access your system and help you.

Remote

This installs a one-time session for us to login to your computer. You will need to run it each time we need to access your system.

  1. Click HERE and run the program
  2. Send your 9 digit number and password (if it shows one) to: help@moonrivers.com

TeamViewer Remote Control – Mac

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      1. Click HERE and run the program
      2. Go to your computer’s system preferences > security and privacy > and under “Allow apps downloaded from:” select the third option “Anywhere” (see screenshot below).
  • Important: When you are asked to set your password, please choose a complex and secure password (at least one capital letter and one number), save this password.
  • Send your 9 digit number, TV password AND your Mac login and password to: help@moonrivers.com

Teamviewer Quicksupport Remote Control Mac

Important: We need your 9 digit code and passwords in order to access your system and help you.

Setup TeamViewer Mobile Remote Control – Android

Teamviewer For Remote Control Mac Desktop

        1. Install the TeamViewer Quick Support app HERE or search for TeamViewer Quick Support in the play store (see below).
        2. Once you install, you’ll be prompted to download another remote control app. Download and Install that as well.
        3. It will give you a 9 digit code, save it and send it to help@moonrivers.com.
        4. When we initiate the connection it will prompt you to OK it on your phone, so keep an eye on your phone.
        1. Install the TeamViewer QuickSupport app HEREor search for TeamViewer Quick Support in the itunes app store.
        2. install the app then when prompted to download additional content/apps select yes/download/install/OK
        3. It will give you a 9 digit code, save it and send it to help@moonrivers.com.
        4. When we initiate the connection it will prompt you to OK it on your phone, so keep an eye on your phone.

Teamviewer Remote App Install – Still having trouble with the instructions above? CLICK HERE to connect another way





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